Benefits.ehr.com — Dow

The dowbenefits.ehr.com portal functions as the centralized digital hub for Dow employees and retirees to manage comprehensive total rewards, including medical, dental, and retirement planning. It serves as an essential tool for navigating complex benefits, updating beneficiaries, and maximizing company-provided compensation through a simplified, user-focused interface. You can access the platform at dowbenefits.ehr.com.

Navigating the Dow Benefits Portal: A Comprehensive Guide to dowbenefits.ehr.com

The Dow Benefits Portal, accessible at dowbenefits.ehr.com, serves as the central digital hub for U.S.-based employees, retirees, and alumni of The Dow Chemical Company to manage their comprehensive Total Rewards packages. Whether you are a new hire enrolling for the first time or a retiree managing your long-term health accounts, this secure site provides the tools necessary to tailor your benefits to your life stage. Core Functions of the Dow Benefits Site

The portal is designed for high accessibility and personalized guidance. Key features include:

Benefits Enrollment: Select or change medical, dental, and vision plans during Annual Enrollment or following a qualifying life event.

Personalized Guidance: The site features the Violet smart system, an interactive virtual guide that uses "Selection Analysis" to help users compare plans and ensure they haven't missed critical options. dow benefits.ehr.com

Self-Service Updates: Update your mailing address, manage direct deposit settings, and designate or update beneficiaries.

Retirement Modeling: Access a retirement modeler and other planning tools to prepare for future financial security. For New and Active Employees

New hires have a specific timeline to secure their coverage through the portal:

31-Day Window: Employees are encouraged to enroll within 31 days of their hire date to ensure immediate coverage.

90-Day Deadline: While 31 days is recommended, the absolute deadline to complete enrollment and submit required documentation (like birth or marriage certificates) is 90 days. The dowbenefits

Automatic Enrollment: If no action is taken within the first 60 days for the Dow Employees' Savings Plan (401k), employees may be automatically enrolled at a 6% contribution rate. For Retirees and Alumni

The portal remains a critical resource for former employees, offering specialized support for:

Annual Open Enrollment: Typically held in November (e.g., November 1–16), allowing retirees to review "What's New" for the upcoming plan year.

Retirement Health Care Assistance Plan (RHCAP): Manage and use available RHCAP funds to pay for medical premiums.

Medicare Transition: Access guides and path-based choices for those approaching Medicare eligibility. Support and Contact Information Who to Contact for Support

If you encounter technical issues or need personalized assistance, several dedicated service centers are available: Service Center Contact Number Primary Purpose Dow Retiree Service Center (800) 344-0661

Updates to address, eligibility issues, and enrollment assistance. MYDOWHR (833) 693-6947 General benefit questions and portal navigation. Via Benefits (800) 953-5395

Claim submissions, reimbursement status, and website navigation help. Fidelity NetBenefits (877) 440-4015 Managing the Dow Employees' Savings Plan (401k). Dow Corporatehttps://corporate.dow.com Benefits for Dow Retirees and Alumni - Dow Corporate

The Dow Benefits portal at dowbenefits.ehr.com serves as the central, self-service hub for employees and retirees to manage health plans, 401(k) accounts, and life event changes, including monitoring a 5% company match and 4% automatic non-elective contribution for retirement, according to company guidelines [2026 Dow Benefits Guide]. The platform reinforces the company's commitment to employee well-being by facilitating real-time updates to health coverage and financial benefits [Dow Retiree & Alumni Page].

Who to Contact for Support

• For login/technical issues: Dow Global IT Help Desk (1-800-XXX-DOW – check your badge or internal directory).
• For benefits questions (eligibility, claims): Dow Benefits Center, available 8 AM – 8 PM ET, Monday–Friday. Their number is typically displayed on the dow benefits.ehr.com login page.

3. 401(k) Management

Directly link to Dow’s retirement provider (likely Alight or Fidelity). From the dow benefits.ehr.com dashboard:

• Change contribution rates (pre-tax or Roth).
• Rebalance your investment portfolio.
• Request a loan or hardship withdrawal.
• Update your beneficiary designation.

3. Pay and Tax Documents

• Paystubs: View detailed current and historical pay statements.
• Tax Forms: Download W-2s and other tax documents (usually available by January 31 each year).
• Direct Deposit: Update your banking information for payroll.

Security Best Practices for the Benefits Portal

Because your benefits portal contains Personally Identifiable Information (PII) and financial data, follow these rules:

1. Never share your password – Not with your supervisor, not with "IT support" calling you. Dow will never ask for your password via phone or email.
2. Check for "https" – The legitimate dow benefits.ehr.com site will always show a padlock icon in the address bar.
3. Log out completely – Do not simply close the browser tab. Use the "Sign Out" button, especially on shared devices.
4. Update recovery options – Ensure your personal email and cell number are current so you can regain access if locked out.