To reset a Hi Sharp DVR password, you can use the default login, a dynamic code generated by the device, or a hardware-based CMOS reset. 1. Try Default Credentials
If the DVR is new or has been recently reset, try the manufacturer’s default login information: www.hisharp.com 2. Request a Dynamic Reset Code
Most modern Hi Sharp recorders allow you to retrieve a temporary password through the local interface without opening the device. On the login screen, click Retrieve Password Forgot Password Select the Dynamic Code
Take a screenshot or photo of the generated code and the device's info screen (showing the Model Number, Serial Number, and Date). Email these details to sales@hisharp.com.tw
or contact your local regional distributor to receive a one-time master password. www.hisharp.com 3. Hardware CMOS Battery Reset
If the software options are unavailable, you can force the DVR to reset its internal clock, which sometimes reverts it to a default state or allows specific date-based master passwords to work. Power Off: Unplug the power cable from the DVR. Open the Casing:
Remove the screws on the side or back to access the motherboard. Remove Battery: Locate the small silver CR2032 button battery and carefully remove it for 30–60 seconds.
Reinsert the battery, power the unit back on, and try the default passwords listed in Step 1. hi sharp dvr reset password fix
This often resets the system date to a factory default (e.g., 2000-01-01), which is necessary for some third-party password generator tools to work. 4. Technical Support Tools
If the above steps fail, Hi Sharp provides utility software that can sometimes assist in finding devices on a network: IP Tool / IP Finder: Hi Sharp Support Downloads to find the IP Tool (Ver 2.0)
, which can help you identify the specific firmware and serial number needed for a professional reset. www.hisharp.com Do you have the serial number current system date showing on your DVR screen? FAQ - Support | HI SHARP INTELLIGENCE
To reset a Hi Sharp DVR password, you must use the manufacturer's dynamic code system or a physical factory reset method. Because security systems are designed to prevent unauthorized access, there is no single "universal" button for every model. Primary Reset Methods 1. Official Dynamic Code Method
This is the recommended process according to the Hi Sharp Intelligence FAQ: Open the login screen on your DVR. Click Forget Password and then Retrieve Password.
Select the Dynamic Code page to generate a unique code or QR code on the screen.
Screenshot this page and send it to your regional distributor or seller. To reset a Hi Sharp DVR password, you
Alternatively, email the screenshot along with your model number and serial number to sales@hisharp.com.tw. They will provide a temporary recovery code. 2. Physical Hardware Reset
If you cannot contact support, you may be able to force a factory reset using the motherboard: Power off the DVR and open the outer casing.
Locate the Jumper/Button: Look for two metal pins labeled G1 or a small push-button on the motherboard.
Bridge the Pins: Use a conductive tool (like a flathead screwdriver) to hold the two pins together.
Power On: While keeping the pins bridged, plug in the power and wait about 60 seconds.
Release: Once the system beeps or shows a startup screen, the password should revert to the factory default. đź’ˇ Key Credentials & Tools
Factory Default Passwords: Try common defaults like 123456, 000000, or admin (leave password blank). Visit a Hi Sharp password generator tool online
Third-Party Apps: For older models based on RaySharp or HiSilicon chips, you can try the CCTV Super Password app on Google Play to generate a code based on your DVR's serial number.
CMOS Battery Trick: Removing the small round battery from the motherboard for 5 minutes will often reset the system clock to 2000-01-01, which allows you to use specific "date-based" master passwords provided by technical forums.
If you can tell me the model number (usually on a sticker underneath) or the current system date shown on the screen, I can help you find a more specific master code. AI responses may include mistakes. Learn more
If the DVR shows a timestamp + random code after clicking “Forgot Password”:
123456 or a 6–8 digit code).Safety: Use only reputable sites. Disconnect DVR from internet before entering generated codes.
Some Sharp DVRs have a physical reset button inside the case:
admin / admin).Once you successfully perform a Hi Sharp DVR reset password fix, take these steps to avoid repeating the nightmare:
.bin reset file, keep a copy on your computer and cloud storage.