Alilang FAQ
Alilang Introduction
Alilang is an integrated software including network access、VPN connection、audio and video conferencing,
developed by our information platform department and security department to manage and protect the company’s network and devices.
To make it simple, you can access the company’s network with it while keeping your computer safe.
Alilang downloading and Installation FAQ
1. What operating systems does Alilang supports?
- iOS:Supports 9.0 or above.
- Android:Supports 2.3 or above.
- AliOS:Supports 2.0 or above.
- Windows:Supports Win 7 、Win 8 、Win10.
- Mac:Supports 10.8 or above.
2. Where to download Alilang app?
Download as follows:
For PC usage:
- Go to download
For mobile installation:
- Connect Guest-wifi hotspot and download from the portal page
- Alilang Mobile APP- [Me] - [Sharing Alilang]
- Visit Alilang website https://alilang.alibaba-inc.com to download and install
3. When installing Alilang on iOS devices, I was prompted to enter a passcode, what should it be?
When installing Alilang on iOS devices, you will be asked to insert your lock screen passcode once.
4. I was prompted to enter "credential storage password", what is it?
Edit your lockscreen passcode and then restart your phone.
5. For android systems, is it mandatory to set a lock screen passcode?
Yes, it is mandatorily enforced by android to secure the device.
6. Alilang cannot be properly installed on my windows computer.
- Check whether there are 360 related software installed, it is recommended to close 360 before installing Alilang.
- Check whether your DNS address has been manually edited, delete them before installing.
Hp Doctor Dmi Tool All In One May 2026
Since "Hp Doctor Dmi Tool All In One" typically refers to a utility used by technicians for HP Desktop Motherboard repairs (specifically for rewriting DMI/SMBIOS information like Serial Numbers, UUID, and PC Model after a BIOS flash or motherboard replacement), I have drafted a technical guide/white paper on this subject.
This document is structured for computer hardware technicians and enthusiasts. Hp Doctor Dmi Tool All In One
2.2 Supported Chipsets
While versions vary, modern iterations of the HP Doctor tool typically support Intel chipset generations ranging from Ivy Bridge (Gen 3) through to Alder Lake (Gen 12) and corresponding AMD architectures. Common supported families include: Since "Hp Doctor Dmi Tool All In One"
- HP ProDesk 400/600/800 G-series
- HP EliteDesk 800 G-series
- HP Pavilion/Envy AIOs
- HP Z2/Z4/Z6/Z8 Workstations
Security and Compliance Notes
- Run tools from trusted sources and verify digital signatures before use.
- Maintain logs for audit trails when performing firmware updates or hardware replacements.
- Follow organizational policies for handling device serials and asset tags in exported reports.
The "Doctor" Diagnosis: Common Clinical Scenarios
The tool is deployed in three specific pathologies: HP ProDesk 400/600/800 G-series HP EliteDesk 800 G-series
- Pathology A (Blank Board): A new motherboard shows "Serial Number: To Be Filled By O.E.M." The tool injects the chassis serial, restoring warranty validity.
- Pathology B (Corrupted Feature Byte): A laptop loses vPro or Thunderbolt functionality after a failed BIOS update. The tool rewrites only the feature byte, re-enabling hardware gates.
- Pathology C (Asset Tracking): A corporate asset tag has worn off physically. The tool writes a digital asset tag into the DMI, which persists across OS reinstalls and is readable via
wmic bios get serialnumber.
3. OEM Windows Activation Issues
HP embeds the Windows license key into the BIOS (SLIC table). If the DMI data doesn't match the motherboard's certificate, Windows will not automatically activate, requiring a manual (and often unsuccessful) license transfer.
Limitations & Considerations
- Vendor specificity: optimized for HP platforms; results and recommended actions may not apply to non‑HP hardware.
- Firmware update risk: applying BIOS/firmware updates carries inherent risk—follow vendor guidance, ensure power stability, and back up critical data.
- Hardware access: some deep diagnostics or replacements still require physical access and authorized parts.
- Compatibility: ensure the tool version supports the target hardware generation and OS; older machines may require legacy utilities.
Prerequisites
- A USB flash drive (2GB or larger).
- The
HP_DMI_Tool_All_In_One.iso file (obtained via HP Partner Portal or authorized service channels).
- The original serial number of the HP device (located on the chassis).
- The correct Feature Byte string (optional, auto-detection available).
Benefits
- Faster root-cause identification by consolidating diagnostics and DMI metadata.
- Reduced downtime through targeted, vendor-recommended remediation.
- Improved asset visibility and lifecycle management via standardized exports.
- Safer firmware updates by surfacing dependencies and correct update order.
Step 3: Model Selection
The All-In-One tool often presents a menu hierarchy:
- Select the Platform/Family (e.g., ProDesk 600 G4, or simply "Intel Series").
- Some versions auto-detect the chipset. If prompted to choose between Intel or AMD, select the appropriate architecture for the motherboard.
VPN connetion
1.What is VPN?
A virtual private network (VPN), defined as a temporary, secure connection through a public network (usually the Internet),
is a secure, stable tunnel through a chaotic public network. Virtual Private Network is an extension of the intranet.
Virtual Private Networks can help remote users, corporate offices, business partners and suppliers to establish
trusted secure connections with the company's intranet and secure data transmission.
2. How to view my VPN access right?
Navigate to Alilang homepage (
https://alilang.alibaba-inc.com), click on the "external network - My VPN permissions" to view it.
3.How to connect VPN?
There are four main ways to connect VPN:
- Alilang one-click VPN
- Alilang token VPN
- Cisco any-connect VPN
- RSA hardware token VPN(deprecated)
4.How to connect VPN by Cisco any-connect?
1. Download Cisco anyconnect,
windows
click here, mac
click here
2. Start Cisco Anyconnect, set the server address to vpn.alibaba-inc.com, the user name is your personal account,
the password is the personal account password plus 6 digit Alilang token dynamic password.
5.How to activate alilang token?
Open Alilang mobile APP, on the top of the home page you can click a button with the name ”Activate alilang token”.
If you find a 6 digits number is flashing, that means your token is already activated.
6.How to modify one key login receiving device?
If you need to use another device to receive the one key login authentication, register Alilang onto the new device
and open the Ali token.
7.Unable to connect to specific security gateway with Cisco anyconnect.
Uninstall the current Cisco anyconnect, then download and install the latest version. Download Cisco anyconnect,
windows
click here, mac
click here
If you are still unable to connect with the newest version, please see the following:
- Click "Start", type "services.msc" in the search field and press Enter.
- In the interface on the right to find the "Internet Connection Sharing (ICS)", double-click the service status
to "stopped", and click OK.
8.After installing VPN on a Mac system, SVN is not functioning properly.
Open terminal and input the following two commands to uninstall “web security module” from VPN.
- cd /opt/cisco/anyconnect/bin/
- sudo ./websecurity_uninstall.sh
9.How to turn off the system Internet Connection Sharing (ICS) service?
Follow these steps:
-
Click "Start", type "services.msc" in the search field and press Enter.
-
In the interface on the right to find the "Internet Connection Sharing (ICS)", double-click the service status
to "stopped", and click OK.
10.How to turn on the Cisco VPN service?
Follow these steps:
-
Click "Start", type "services.msc" in the search field and press Enter.
-
In the interface on the right to find the "Cisco Anyconnect Secure Mobility Agent", double-click the service
status to "started", and click OK.
11.How to uninstall and reinstall Cisco anyconnect?
-
Find control panel
-
Uninstall a program
-
Find cisco anyconnect drvier, and double click for uninstall.
-
Click “Yes” to finish uninstallation
- Download Cisco anyconnect, windows
click here, mac
click here
-
Install cisco anyconnect
- Finish all the steps above and reconnect VPN.
How to deal with black window case when face authenticating?
If a black window popups when using face recognition, it's probably because of hosts file configuration.
-
Windows Address bar: c:\windows\system32\drivers\etc
Mac: Go the folder "/private/etc/hosts”
-
Open hosts file, and check if you can find the following address:
render.alipay.com
gw.alipayobjects.com
g.alicdn.com
-
Invalidate these dedicated websites above and retry.
【Only for outsourcing staff】How to deal with "no permission" issue when connecting intranet?
If alilang prompts "authentication failure" when you connect intranet outside office or alilang shows " no permission" hints, please ask your supervisor to apply permission for you.。
-
The application link is :https://ds.alibaba-inc.com/#/panorama/permission/list