This guide outlines the procedure for updating the HyperX Cloud II USB sound card to firmware Revision 0010
. This legacy update is specifically for the Kingston-era wired model and adds support for the PlayStation 4. Prerequisites Wired Model Only: This updater is intended for the wired HyperX Cloud II USB sound card Stable Connection:
Do not disconnect the device or use the computer heavily during the update process to avoid bricking the hardware. Operating Systems: Compatible with Windows 7, 8, 8.1, and 10. Step 1: Apply the Firmware Connect Device: HyperX Cloud II USB sound card directly into a USB port on your computer Launch Updater: Double-click the HyperX_Cloud_II_Firmware_Updater_Rev_0010.exe Check Versions: hyperx cloud ii firmware updater rev 0010 .exe file
The interface will display your current firmware version versus the new version (0010). Note: If you see version , it may actually be a typo for is still the newer update.
Once the "Firmware updated successfully" message appears, click and close the utility. Power Cycle: This guide outlines the procedure for updating the
Unplug the USB sound card from your computer and plug it back in to activate the new firmware. Step 2: Reload the Windows Driver
After updating, you must force Windows to reload the driver to ensure full functionality. Kingston Technology Open Device Manager: Windows + X and select Device Manager Uninstall Device: stored settings reset
Expand "Sound, video and game controllers," right-click your HyperX device (e.g., "HyperX 7.1 Audio"), and select Uninstall device Unplug the USB sound card and restart your computer. Reconnect:
Once Windows has rebooted, plug the USB sound card back in. Windows will automatically reinstall the driver. Kingston Technology Troubleshooting
Common problems with rev0010 on modern Windows (10/11):
| Symptom | Likely fix | |--------|-------------| | “No device found” | Re-plug USB dongle after opening the tool as admin | | Update fails at 0% | Try a USB 2.0 port (not 3.0) | | Tool crashes | Rev0010 may be too old – get rev0012 or newer | | Device disappears after update | Manually reinstall USB driver in Device Manager |