How to Find and Install Your IDnow Serial Number: A Complete Guide
If you are setting up secure digital identification for the first time, you might encounter a request for a serial number or ident-code. Whether you are opening a bank account, signing a contract, or verifying your identity for a crypto exchange, getting this step right is crucial for a smooth onboarding process.
In this guide, we’ll break down exactly what the IDnow serial number is, where to find it, and how to use it during the installation and verification process. What is an IDnow Serial Number?
In the context of IDnow, the "serial number" usually refers to your unique Ident-ID or Ident-Code. This is a 8-to-12 character alphanumeric string (e.g., ABC-DEFG-HI) that links your specific verification request to your personal data.
Without this code, the IDnow app or web interface won't know which partner company (like Solarisbank, WEG Bank, or Western Union) you are trying to verify for. Where to Find Your Serial Number
You typically do not "generate" this number yourself; it is provided to you by the company requesting your identity verification. Look for it in the following places:
Confirmation Email: Check the inbox of the email address you used to sign up for the service. Look for subjects like "Action Required: Verify your identity" or "Your IDnow Ident-Code."
SMS/Text Message: Some providers send the code directly to your mobile phone via SMS for quick access.
The Partner App: If you are using a banking app, the serial number is often passed automatically to IDnow behind the scenes, or displayed on the "Verification" screen before you are redirected. Step-by-Step: How to "Install" and Use the Serial Number
While you don't "install" a serial number in the traditional software sense, you must input it into the IDnow environment to initiate the process. Follow these steps: 1. Download the IDnow App idnow serial number install
Go to the Google Play Store or Apple App Store and search for "IDnow Online Ident." While you can use a web browser on a desktop, the mobile app is generally more stable for camera use. 2. Enter the Serial Number (Ident-ID)
Open the app. You will be greeted with a field that asks for your Ident-ID. Manually type the code you received via email or SMS. Ensure there are no extra spaces at the beginning or end. Click "Start Identification." 3. Permissions and Setup
The app will ask for permission to access your camera and microphone. You must allow these for the "installation" of the session to work. The app will then perform a quick check of your internet connection speed. 4. Start the Verification
Once the serial number is recognized, you will be connected to an IDnow specialist or directed through the automated AutoIdent process. You will need to show your ID document (Passport or National ID) to the camera. Troubleshooting Common Issues "Invalid Serial Number" Error
Check the source: Ensure you aren't using a transaction ID or a customer number by mistake.
Expiry: Ident-codes are often valid for only 24–48 hours. If yours has expired, you will need to request a new one from the company you are signing up with. App Doesn't Progress After Entering Code Make sure your VPN is turned off.
Check that you are on a stable Wi-Fi connection rather than a weak LTE signal.
The IDnow serial number (Ident-ID) is the "key" that unlocks your verification session. Keep it handy, ensure your ID documents are valid and not damaged, and you'll be through the process in less than five minutes.
Are you having trouble receiving your Ident-ID code from a specific provider, or is the IDnow app giving you an error message after you enter it? How to Find and Install Your IDnow Serial
The ID NOW™ instrument (from Abbott) uses a serial number located on the device itself or within its digital settings for installation and technical support. Locating Your ID NOW Serial Number
To find the serial number required for setup or support, use the following methods:
On the Device: Check the back of the instrument. The serial number is printed on a sticker in the bottom right corner. In the Software: Navigate to the Preferences Menu. Select About. The instrument Serial Number will be listed there. Installation & Support Resources
If you are performing a first-time installation or need to "create a paper" (generate a report/certificate), refer to these official resources:
Technical Support: For installation assistance or serial number issues, contact technical support via the Abbott Point of Care Toolkit.
Official Website: Detailed product information for clinical decision-making is available at Abbott ID NOW.
Note on "IDnow" Software: If you are referring to the IDnow identification software (for ID cards or digital identity) rather than the Abbott medical device, you typically receive an Ident-ID via SMS or within the app to initiate verification, rather than a hardware serial number.
Are you installing the Abbott medical device or setting up the IDnow digital identity software? IDnow Online-Ident - App Store
This process typically applies when you are integrating IDnow into your own application (web or mobile) or setting up a dedicated test environment. Step 5: Integrate the Serial Number into Your
You will use the serial number in API calls or SDK initialization.
Cause: A previous, failed installation left a corrupt registry key. Fix:
regedit.exe and delete HKEY_LOCAL_MACHINE\SOFTWARE\IDnow.Info.plist or build.gradle file to whitelist the application.Crucial Distinction: End-users verifying their identity rarely see a serial number. This installation process is exclusively for administrators, IT teams, and developers. If you are a customer trying to verify your ID, you likely do not need this guide. If you are setting up the system, read on.
For developers, the "idnow serial number install" is a code-level task.
For iOS (Swift):
Info.plist as Source Code.<key>IDNOW_SERIAL_NUMBER</key>
<string>YOUR_SERIAL_NUMBER_HERE</string>
IDnowSDK.initialize(serialNumber:) in your AppDelegate.For Android (Kotlin/Java):
res/values/strings.xml.<string name="idnow_serial_number">YOUR_SERIAL_NUMBER_HERE</string>build.gradle, ensure the manifest placeholder is set:
manifestPlaceholders = [idnowSerialNumber: "YOUR_SERIAL_NUMBER_HERE"]
Never hardcode the serial number directly in your app’s source code. Store it in a secure configuration file or fetch it from your backend at runtime to prevent reverse engineering.
Some providers require a final activation step:
Meta Description: Struggling with your IDnow device setup? This 2,500+ word guide covers everything from locating your serial number to a silent, automated install across your enterprise.