Based on recent service information and printcopy.info, here are some commonly reported and new error codes for various printer and copier brands as of 2024–2026: Canon imageCLASS MF264dw II (E805-0001): Points to a failure with a cooling fan. Sharp Photocopier (F2-74)
: Toner cartridge error related to the K (black) PCU (Photoconductor Unit). Riso EZ 371
(P01-520): System error, often related to a specific drum and paper transport issues. Wacaco EP-2 Pro
(Error 19p): Requires factory reset, or entering the P2 menu with default code 1212. Konica Minolta (C4501)
: Indicates a laser emission failure during the printing process. Xerox Phaser 7760
(001-300): Often indicates a "close left door" error, pointing to an issue with the interlock actuator. Common Troubleshooting Steps
Power Cycle: Unplug the printer, wait a few minutes, and restart.
Clear Memory: Access service modes to clear system errors (e.g., Test Mode 9874 for some Riso models).
Check Physical Sensors: Many errors, such as door errors, are caused by stuck sensors.
For specific model searches, the printcopy.info error code section remains the primary resource for interpreting these codes.
To get the exact solution for your situation, could you provide: The brand and model of your printer? The exact error code showing on the screen?
Did this happen after a specific event (e.g., paper jam, toner change)? Error codes T99-923 and T98-006 with SF 5030 - Facebook
Markus Schroeppel t99-923 occurs when I turned the machine as normal. When I pressed yellow botton and turn on T98 006 occurs. 4y. Facebook·Risograph Printing imageCLASS MF264dw II Error e805-0001 - Canon Community
While "PrintCopyInfo" does not refer to a single specific software suite, it commonly appears in technical logs and printer status reports across various manufacturers like HP, Canon, and Ricoh to detail operational errors. Common Hardware & Media Errors
These codes typically indicate physical issues with the unit or paper handling.
Er/01 (HP LaserJet): Indicates an empty input tray. Simply reload paper or reseat the existing stack.
Er/02 (HP LaserJet): The cartridge access door is open. Ensure the door is firmly clicked into place.
Er/03 (HP LaserJet): The printer failed to "pick" a sheet. Remove the paper, fan the edges, and reload to ensure the rollers can grab it.
6000 (Canon): A mechanical blockage is preventing the paper feed tray from opening. Remove any external physical objects blocking the tray's path.
F2-74 (Sharp): A black (K) toner cartridge error specifically related to the Photoconductor Unit (PCU). Software & Connectivity Errors
These often appear when the printer cannot process data sent from a computer or network.
Classification Code Incorrect: The printer driver is using a code not supported by the machine. You should select "Optional" for the classification code in your driver settings. printcopyinfo error codes new
Command Error / RPCS Error: Typically caused by an outdated printer driver or incorrect memory size settings in the driver configuration.
Print Overrun: The images being printed are too complex for the current resolution setting. Lower the DPI (dots per inch) in your print preferences.
Receiving/Sending Data Failed: Indicates a communication timeout. Check your USB or network connection and try resending the job. Calibration & Logic Errors
Modern multifunction printers use these for advanced scanning and color accuracy.
003-704 (Fujifilm): A calibration pattern read error. This may indicate the device needs official servicing if rerunning the calibration fails.
003-705 (Fujifilm): Occurs if copying starts before the machine exits Power Saver mode. Cancel the job and wait for the "Ready" status before restarting.
T98-006 (Riso/Digital Duplicators): A "FRAM checksum error," often caused by a power surge damaging the internal board. Quick Fix Procedures
If you encounter a persistent code, use these manufacturer-recommended "hard reset" steps:
Canon Reset: Turn the printer off. Hold the Stop button for two seconds, then hold the Power button. While holding Power, press Stop five times, then release both. The screen will go blank as it enters a reset state.
Sharp Reset: Double-click the Home button, select the version info, then enter # * C * (or similar dealer codes) followed by simulation code 14 to clear persistent engine errors.
Windows Error Copy: If you see an error window on your PC, click it to focus and press Ctrl + C. This copies the full text—including hidden codes—to your clipboard for easier searching. Error codes T99-923 and T98-006 with SF 5030
Most modern copiers use alphanumeric codes to identify hardware failures, connection issues, or supply needs. Error Code Common Meaning Troubleshooting Steps Laser emission failure
Restart the machine. If it persists, the laser unit may need professional service. Printer not activated
Often caused by a broken PDF driver after a Windows update. Reinstalling the driver usually fixes it. Scan to email failure
Usually an authentication issue. Enable 2-step verification or use an App Password for the email account.
Open the indicated panels and gently remove the stuck paper. Ensure the paper tray matches the paper thickness.
Refill the paper tray. If it remains, check if the tray sensors are blocked. 0x000004ec Driver Installation Error
Disable "Windows protected print mode" in the Windows Bluetooth & Devices settings. Universal Troubleshooting Strategies
If you encounter an unfamiliar error, follow these general steps to reset the system:
How to fix bizhub Scan To Email Error Code 535 - Konica Minolta
Dealing with PrintCopyInfo error codes can be incredibly frustrating, especially when they disrupt your workflow without a clear explanation. These errors typically surface in managed print environments, specialized copy-tracking software, or enterprise-level printer interfaces. Based on recent service information and printcopy
Below is a comprehensive guide to understanding, identifying, and resolving the most common "new" PrintCopyInfo error codes appearing in modern office setups. What is PrintCopyInfo?
PrintCopyInfo usually refers to a specific module or logging system used by print management software (like PaperCut, Equitrac, or proprietary manufacturer tools) to track usage data. When these systems fail to communicate with the hardware or the database, they generate specific error codes. Common PrintCopyInfo Error Codes & Solutions 1. Error Code: PCI-1001 (Communication Timeout)
This code indicates that the tracking software cannot reach the printer hardware over the network.
The Cause: Often due to a sudden change in IP address, a firewall update, or a disconnected network cable. The Fix:
Verify the printer’s IP address on the Manufacturer’s Official Support Page.
Check if the device responds to a "ping" command from your server.
Ensure port 9100 or the specific tracking port (often found in the PaperCut Knowledge Base) is open. 2. Error Code: PCI-2045 (Authentication Failed)
This appears when a user tries to copy or scan, but their credentials aren't being verified.
The Cause: Desynchronized Active Directory (AD) data or expired user certificates. The Fix:
Force a manual sync of your user database within the print management console.
Check if the "New" security protocols (like TLS 1.3) are enabled on the printer, as older devices may fail to authenticate if they only support TLS 1.1. 3. Error Code: PCI-4009 (Storage Full / Buffer Error)
This error is becoming more common with "new" high-resolution scan jobs that overwhelm the local cache.
The Cause: The printer’s internal storage or the temporary folder on the print server is full. The Fix: Clear the print queue on the server. Reboot the printer to clear its volatile memory (RAM).
Expand the storage quota for the PrintCopyInfo directory on your server. 4. Error Code: PCI-5500 (Script Execution Error)
This is a "new" error frequently seen after software updates.
The Cause: A conflict between a recent firmware update and the custom print scripts used for billing or tracking. The Fix:
Check the Microsoft Print Server Documentation for recent patch conflicts.
Roll back the printer firmware or update the print management software to its latest version. Proactive Troubleshooting Steps
If you encounter a PrintCopyInfo error not listed above, follow these universal steps to diagnose the issue:
Check the Event Viewer: In Windows, navigate to Applications and Services Logs > Microsoft > Windows > PrintService. This often provides a more detailed description of why the "PCI" error was triggered.
Verify Driver Compatibility: Ensure you are using the Global Print Driver or a verified V4 Driver from the manufacturer. New OS updates often break older V3 drivers. print /
Test with "Tracking Disabled": Temporarily turn off the PrintCopyInfo tracking module. If the printer works, the issue is strictly with the software/database; if it still fails, the hardware or network is the culprit. Advanced Resources
For specialized hardware, you may need to consult specific technical manuals:
Xerox Users: Look into the Xerox Customer Support Forum for "Account Tracking" errors.
Ricoh/HP Users: Use the HP Support Community to find specific "Job Accounting" error resolutions.
Are you seeing a specific numeric code on your screen right now, or are you looking to update your drivers to prevent these errors in the future?
Error codes for these devices are typically organized by specific components, such as scanning (1xx series) or fuser issues (5xx series). Common Copier & Printer Error Code Categories
Manufacturers like Ricoh, Canon, and Sharp use standardized code ranges to help users pinpoint mechanical or software failures.
1xx Series (Scanning Problems): Often relates to exposure lamps or scanner home position errors (e.g., SC 101 for an exposure lamp error on Ricoh devices).
5xx Series (Fuser & Motor Issues): These generally indicate high-temperature or mechanical motor failures. For instance, SC 542 typically points to a fuser warm-up error.
012/016 Series (Software & Connectivity): Common on Xerox and Sharp devices, these often signal software download errors or network connectivity issues. E/J/U Series (Hardware Jams & Consumables): E-0100 often signals a paper feed error.
F2-64 on Sharp photocopiers indicates a black toner supply issue. General Troubleshooting Steps
If you encounter a new or unknown code, follow these standard recovery procedures:
It seems you are looking for information about "printcopyinfo" error codes, specifically new or updated ones.
However, based on my knowledge, "printcopyinfo" is not a standard Windows command, a common printer driver utility, nor a widely documented software component.
It is possible you mean one of the following:
print /? or printer error codes (e.g., from printui.dll, win32spl.dll, or spooler errors).copy command errors combined with printer output.PrintCopierInfo or PrintJobInfo (common in Ricoh, Canon, or HP print SDKs).Most admins don’t realize that modern MFPs have a secret service menu. To access PrintCopyInfo verbose logging:
These appear in print spooler logs (Event Viewer → Applications and Services Logs → Microsoft → Windows → PrintService).
| Hex | Decimal | Meaning | Action |
|-----|---------|---------|--------|
| 0x00000000 | 0 | Success | No action |
| 0x00000057 | 87 | Invalid parameter (e.g., copy count <1 or >hardware max) | Check requested copies, reduce to printer’s max |
| 0x000007D1 | 2001 | Print processor error – copy data missing | Reinstall printer driver, check job size |
| 0x000007D2 | 2002 | Collate not supported | Disable collation in print settings |
| 0x000007D3 | 2003 | Memory overflow during copy generation | Split job into smaller copy sets |
| 0x80004005 | -2147467259 | Unspecified failure – copy data corrupted | Restart spooler (net stop spooler / net start spooler) |
These are the most frustrating because the printer works for other users but not for you.
Error C01-3A2 (New): "Cloud print server latency > 200ms." – The PrintCopyInfo service is trying to validate the job against a remote server (Azure, AWS) but keeps timing out.
Error C44-7B1 (New): "SSL Certificate pinning failure." – The printer has a stored certificate fingerprint for the print server, but the server presented a new, unexpected certificate (after an IT renewal).
Error C88-0D4 (New): "IPv6 link-local conflict in PrintCopyInfo discovery." – The MFP discovers two servers with the same hostname via IPv6 link-local addresses, leading to a tie in job routing.